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What is promised here is nothing at all until it is written down and signed.
These terms govern your use of markkiessling.com and anything provided through it. They are written plainly and they are deliberately one‑sided about free material, because free material carries no obligation. Last updated 25 July 2026.
1. Who these terms are between
This website and the services described on it are operated by Mark Kiessling trading as Judgment Technology Advisory ("the Practice", "we", "us"). "You" means any person or organisation using this site, requesting a consultation, or holding an account. By using this site or requesting a consultation you accept these terms in full. If you do not accept them, do not use the site.
2. No engagement is created by using this site
Nothing on this site, and no consultation booked through it, creates a professional, advisory, fiduciary, employment, partnership or contractual relationship of any kind. An engagement exists only when a separate written agreement has been signed by both parties and any required fee has been paid. Until that moment there is no engagement, no matter how much has been discussed.
3. Free consultations carry no obligation and no expectation
A free consultation is an evaluation conversation and nothing more. Specifically, and without limitation:
- It is provided at no charge and creates no obligation on either side.
- No advice, opinion, recommendation, deliverable, document, analysis, estimate or outcome is promised, and none should be expected.
- Anything said during it is general commentary offered without investigation, without verification of your circumstances, and without any duty of care. It must not be relied upon.
- It may be declined, shortened, rescheduled, cancelled or ended at any time, for any reason or none, without notice and without liability.
- It may not take place at all. A booking is a request, not a guarantee that a conversation will happen.
- No follow‑up, further contact, written summary or continued availability is promised.
You are receiving something for nothing. What you get is what you get.
4. No warranties of any kind
This site, its contents, any consultation, and anything provided free of charge are supplied "as is" and "as available", without warranty of any kind, whether express, implied or statutory. We expressly disclaim all implied warranties including merchantability, fitness for a particular purpose, accuracy, completeness, title and non‑infringement. We do not warrant that this site will be available, uninterrupted, secure, error free, or that any information on it is current or correct.
5. No guarantee of results
No outcome, result, saving, improvement, timeline, return on investment or benefit of any kind is promised, forecast or guaranteed, whether in a free consultation or under a paid engagement. Any figure, timescale or example mentioned anywhere is illustrative only. Technology decisions carry risk that no adviser can remove, and responsibility for every decision you take remains entirely yours.
6. Not professional advice
Nothing provided through this site is legal, financial, accounting, tax, regulatory, insurance, medical or investment advice, and it is not a substitute for a qualified professional in any of those fields. Where a matter touches on any of them, obtain your own independent professional advice before acting.
7. Your responsibility for your own decisions
You remain solely responsible for evaluating any information provided, for deciding whether to act on it, and for the consequences of acting or not acting. You should independently verify anything material before relying on it. Any action you take is taken at your own risk and on your own judgment.
8. Limitation of liability
To the fullest extent permitted by law, we are not liable to you or to anyone else for any loss or damage of any kind arising out of or connected with this site, a consultation, an account, or anything provided free of charge. This includes direct, indirect, incidental, special, consequential, exemplary and punitive damages, and specifically includes lost profits, lost revenue, lost savings, lost data, business interruption, procurement of substitute services, and reputational harm, whether the claim is brought in contract, tort, negligence, strict liability, statute or otherwise, and whether or not we were advised that such loss was possible.
For anything provided free of charge, our total aggregate liability is zero.
Where a paid engagement exists under a signed written agreement, our total aggregate liability for all claims arising from that engagement is limited to the fees actually paid by you to us under that agreement in the three months immediately preceding the event giving rise to the claim, and that agreement governs in place of this paragraph where the two differ.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. Where that applies, the exclusions and limitations above apply to the greatest extent the law allows, and nothing in these terms excludes liability that cannot lawfully be excluded.
9. Accounts
An account is created when you request a consultation. You agree to give accurate information and to keep it current. You are responsible for your username and password and for everything done through your account. Tell us promptly if you believe it has been used without your permission.
We may suspend or remove any account at any time, for any reason or none, without notice and without liability. You may delete your account yourself at any time from your account page; doing so removes your details, your message history and any files you uploaded, and cannot be undone.
10. Messages, uploads and confidentiality
The message thread and file upload facility are provided for convenience and are not a secure channel. Do not upload or send anything confidential, privileged, regulated, personally sensitive, or subject to a confidentiality obligation unless a signed written agreement covering it is already in place. This includes trade secrets, personal data of third parties, health information, payment card data, credentials and anything covered by a non‑disclosure agreement.
You confirm that anything you send is lawful, is yours to send, contains no malicious code, and does not infringe anyone's rights. We may read, retain, refuse, remove or delete any message or file at any time, and we may decline any file type at our discretion. We do not undertake to retain, back up or return anything sent to us, and we do not guarantee that anything sent will be received, read or answered.
11. Availability, scheduling and cancellation
Availability shown on the calendar is indicative and may change without notice. Any booking may be rescheduled, declined or cancelled by us at any time, for any reason or none, without liability. Booking a time does not reserve any right, entitlement or priority. Notice periods, block times and the limit of one consultation per day may be changed at any time.
12. Email and communications
Email is not a reliable or secure medium. We do not guarantee that any email we send will arrive, arrive on time, arrive uncorrupted, or avoid a spam filter, nor that any email you send will reach us. Do not treat an unanswered message as agreement, acceptance, refusal or notice of anything.
13. Intellectual property
All content on this site, including text, structure, design, code, wording and methodology, is the property of Mark Kiessling and is protected by copyright and other laws. You may read it and print a copy for your own reference. You may not copy, republish, redistribute, adapt, resell, scrape, mine, or use it to train any model or system, or use any of it commercially, without prior written permission.
14. Third parties
This site may link to or rely on services operated by others. We do not control them, do not endorse them, and accept no responsibility for them or for anything they do or fail to do.
15. Privacy in short
We collect what you give us: your name, contact details, location, the description you provide, your account credentials in hashed form, and anything you send on the message thread. It is used to arrange and conduct consultations and to correspond with you. It is not sold, rented, or shared for marketing. Passwords are stored only as salted hashes and cannot be read back by anyone, including us. Uploaded files are stored where the web server does not serve them and are reachable only by you or by us while signed in.
16. Changes to these terms
We may change these terms at any time by posting a revised version on this page with a new date. Continued use of the site after that constitutes acceptance. It is your responsibility to check.
17. Governing law
These terms are governed by the laws of the State of Oklahoma, United States, without regard to conflict of law principles. Any dispute shall be brought exclusively in the state or federal courts located in Oklahoma, and you consent to that jurisdiction and venue.
18. Severability and entire agreement
If any provision of these terms is held unenforceable, that provision is limited or removed to the minimum extent necessary and the remainder continues in full force. A failure to enforce any provision is not a waiver of it. These terms are the entire agreement between us regarding this site and anything provided free of charge, and supersede any prior understanding. Where a signed written engagement agreement exists, that agreement governs the engagement and prevails over these terms to the extent of any conflict.
19. Contact
Questions about these terms can be sent from the Contact page or raised on your account message thread.